One of these things does not like the others...
As Australia braces itself to bid farewell to Credit Card signatures, the Hospitality Industry speculates the future of customer tips. Does this spell the end for gratuities for great service or will Diners find another way to cross the waiter's palms with silver? We know less tips won't mean the poverty line for most of the wait staff in Australia, but spare a thought for the struggling Uni Students and would-be Actors that are barley scraping by to follow their dreams... |
Believe it or not, this is an issue that reaches beyond the pockets of the wait staff.
A roll-on effect will be felt by the Restaurateurs themselves.
A roll-on effect will be felt by the Restaurateurs themselves.
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The smart business owner will see the opportunity right here.
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Given that one of the biggest challenges facing the Restaurant Industry is Staffing Issues,
surely this is something that can't be ignored.
The team at ViViPOS put on their thinking caps to tackle this issue.
We undertook a little market research and came up with a remarkably simple solution
surely this is something that can't be ignored.
The team at ViViPOS put on their thinking caps to tackle this issue.
We undertook a little market research and came up with a remarkably simple solution
Customers paying by credit card in Australia are used to:
Why not let them still follow the same pattern? Except they fill the details in on the bottom of the Bill and then the cashier enters the revised total into the EFTPOS machine for them to add their PIN. Simple and no embarrassing hovering over the terminal at the table while they debate the tip amount with their fellow Diners. Everybody wins.... |