Another way you can motivate and maintain loyal staff is through training. A lot of hospitality owners baulk at the cost of developing their staff only to see them leave. What happens though if you train staff and they stay?
These two tips can save a restaurant thousands of dollars a year by reducing staff turnover. The time and money you save hiring new staff can boost your bottom line.
Another way to reduce staff turnover is to hire staff based on their attitude and motivation to do the job. This should be a key selection criteria. Potential employees who have the right attitude: a customer focus, adaptable and loyal are more likely to stick around.
One thing your business could consider doing to increase revenue and cut costs is to implement a monthly meeting of staff to discuss business improvement ideas. For example "What initiatives can we implement to boost the number of guests over the long weekend?" You will find that staff have some great ideas that you can implement.
Food wastage is a big challenge for restaurants. By regularly tracking sales of your menu items you can trim that aren't selling well and cut down on food spoilage. A hospitality POS system will help you gather that data.
Another tip is to consider group buying. While you may only save 2-3% on some items, the savings can add up. Especially in an industry with low margins. A word of caution though, chefs can feel compromised if they are forced to buy certain ingredients. A voluntary system can work well.
- Install sensors for lights in areas that are only used intermittently
- Use timers to shut down equipment like warmers and ovens
- Install energy efficient light globes and water saving devices
- Use natural gas on stove tops